FREQUENTLY ASKED QUESTIONS

Q1.  What is the cutout required for the access ladder?
A.  For ceiling heights up to 2800mm:

      'Access-Boss™' and 'Access-Meister™' models ceiling cutout is 1220mm x 570mm;
      ‘Big-Boss™’ models ceiling cutout is 1220mm x 770mm;
A.  For ceiling heights from 2800mm up to 3800mm:

      'Access-Boss™' and 'Access-Meister™' models ceiling cutout is 1520mm x 570mm;

      Note:  'Access-Meister™' models not available above 3400mm

      ‘Big-Boss™’ models ceiling cutout is 1520mm x 770mm

A.   Ceiling cutouts above 3800mm ceiling cutout available on request.

Q2.  Does the access ladder for my attic come complete?
A.  Yes.  The AM-BOSS pull-down access ladder comes fully assembled and comes complete with hook and pole, frame, architrave, screws.

Q3.  Can you put a Handrail on it?
A.  Yes.  Handrails for the access ladders are optional and come either as a ‘Standard’ Handrail (fixed to the top section of the ladder); or ‘Full-length’ Handrail (fixed to the top and middle section of the ladder).

Q4.  How do you adjust the ladder – do you need to cut it?
A.  AM-BOSS Access Ladders Pty Ltd designed their pull-down access ladder so no cutting is required!  We believe the first step should be about the same distance from the ground as the other steps are from each other.  Each AM-BOSS access ladder, (Domestic Series models), caters for a height variation of 200mm approx., for ceiling heights up to 3600mm.

Q5.  Is the ladder easy to install?
A.  Yes.

Q6.  Can I get a custom made ladder?
A.  Yes!  Talk to us about your requirements and in most cases we can assist you.

Q7.  Is the AM-BOSS access ladder manufactured in Australia?
A.   AM-BOSS Access Ladders Pty Ltd is 100% Australian Owned and manufactured.  Our factory is located in Sunshine North, Melbourne, Victoria.

Q8.  How do I work out which model I need?
A.  Simply measure from your finished floor to the underside of your ceiling and then find the model that suits. Each model caters for a specified ceiling height.  For example, your ceiling height is 2400mm – that would be the model 2345, which caters for ceiling heights starting at 2300mm, up to (but not exceeding) 2450mm; or your ceiling height is 3100mm – that would be the model 3020, which caters for ceiling heights starting at 3000mm, up to (but not exceeding) 3200mm.  It’s that simple.

Q9.  Do you install?
A.  Yes, we can offer installation.

Q10.  Do you sell direct?
A.  Yes, and we can arrange delivery to almost anywhere in Australia if you require.

Q11.  Do you have an outlet interstate?
A.  AM-BOSS Access Ladders Pty Ltd distributes Australia Wide and world-wide.  We have Distributors located throughout each State, and the Northern Territory, in Australia.

Q12.  What is the load rating?
A.  The AM-BOSS pull-down access ladder was physically tested by Metlabs in Melbourne, and rated at 150kg at any given point.  NOTE: This is not a spread weight!